Protocols

Customer Protocols

images-meaured
  • Enforce social distancing
  • Make hand sanitizing stations available to customers upon entry
  • Minimize contact – this includes condiments, silverware, glassware, menus.
  • Limit valet service, if applicable.

Employee Protocols

Entrepreneur woman with mask disinfecting computer keyboard with sanitizer and wipe sitting on a desk at homeoffice
  • Conduct regular employee screenings before entering facility.
  • Enforce social distancing
  • Encourage hygiene
  • Enforce masks – provide masks to your employees.

Employee Screening

Criteria for previously symptomatic employees who request returning to work:

  • In the case of an employee who was diagnosed with COVID-19, the individual may return to work when all three of the following criteria are met: at least 3 days (72 hours) have passed since recovery (resolution of fever without the use of fever-reducing medications); and the individual has improvement in respiratory symptoms (e.g., cough, shortness of breath); and at least 7 days have passed since symptoms first appeared; or
  • In the case of an employee who has symptoms that could be COVID-19 and does not get evaluated by a medical professional or tested for COVID-19, the individual is assumed to have COVID-19, and the individual may not return to work until the individual has completed the same three-step criteria listed above; or
  • If the employee has symptoms that could be COVID-19 and wants to return to work before completing the above self-isolation period, the individual must obtain a medical professional’s note clearing the individual for return based on an alternative diagnosis.

Do not allow an employee with known close contact to a person who is lab-confirmed to have COVID-19 to return to work until the end of the 14 day self-quarantine period from the last date of exposure (with an exception granted for healthcare workers and critical infrastructure workers).

Protection: Personal Protective Equipment

Masks

masks-01
  • Masks are worn to protect others from YOU! It is a sign of respect for all attendees, staff and all participating entities to wear a mask properly throughout the event.
  • Ask all attendees, staff and participating entities to wear a mask prior to entering the event.
  • The event organizer is required to consult with local regulations when allowing their attendees to remove their masks (i.e. if it is an outdoor event, there may be less restrictions on mask wearing)
  • Staff must wear a mask AT ALL TIMES, no exceptions.

Gloves

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  • Gloves are single use. That means they must be replaced prior to each service, following disinfection of your station, implements, or other areas of your event.
  • Gloves of nitrile or vinyl should be chosen. Latex gloves can be worn, but everyone in the establishment and all staff must be questioned about latex allergy before these are used.

Face Shields

Portrait of young Indian businessman with mask and face shield for protection from corona virus outbreak at the park outdoors (Portrait of young Indian businessman with mask and face shield for protection from corona virus outbreak at the park outdoor
  • Face shields provide another layer of safety for attendees, staff and all participating entities.
  • Those in attendees (i.e. those working registration, bar service, etc.) facing positions may prefer this option as it allows a more interpersonal interaction.

Ways of Transmission

Respiratory Droplets

  • An infected person exhales the virus with every breath. This can travel 6 feet when someone is simply breathing, but much further if they are singing, yelling, coughing or sneezing.
  • Thus the 6-foot personal distancing recommendation.

Surfaces

  • It is unclear if this is a substantial mode of transmission, but the virus is known to adhere on plastic, wood, cardboard, and metal ranging between 1 to 4 days.

Person to Person

  • Direct contact between an infected person and someone who is not infected is a known route of transmission.
  • Some methods of direct contact include hugging, hand shaking, and kissing.

Symptoms of COVID-19

Symptoms generally appear 2-14 days after exposure. A person is still contagious and will transmit the virus to others prior to symptoms showing.

These include:

  • Fever
  • Shortness of breath
  • Extreme exhaustion
  • Non-productive (dry) cough
  • Diarrhea and vomiting
  • Muscle pain
  • Loss of sense of smell and/or taste
  • Mild to no symptoms at all

It is important to note that 80% of positive cases show mild to no symptoms.

Protocols: Employee Screening

  • In the case of an employee who was diagnosed with COVID-19, the individual may return to work when all three of the following criteria are met: at least 3 days (72 hours) have passed since recovery (resolution of fever without the use of fever-reducing medications); and the individual has improvement in respiratory symptoms (e.g., cough, shortness of breath); and at least 7 days have passed since symptoms first appeared; or
  • In the case of an employee who has symptoms that could be COVID-19 and does not get evaluated by a medical professional or tested for COVID-19, the individual is assumed to have COVID-19, and the individual may not return to work until the individual has completed the same three-step criteria listed above; or
  • If the employee has symptoms that could be COVID-19 and wants to return to work before completing the above self-isolation period, the individual must obtain a medical professional’s note clearing the individual for return based on an alternative diagnosis.

Do not allow an employee with known close contact to a person who is lab-confirmed to have COVID-19 to return to work until the end of the 14 day self-quarantine period from the last date of exposure (with an exception granted for healthcare workers and critical infrastructure workers).

Protection: Protective Equipment

Contactless Thermometer

Local building officials check the temperature with a thermometer before entering the building
  • Temperature checking is recommended prior to attendees, staff, and all participating entities entering your event.

Plexi Glass

Slide 12 - Plexi Glass Second Option
  • Plexi glass provides another layer of safety for attendees, staff, and all participating entities at your event.
  • Any service station (i.e. food station, bar station, registration, etc.) should incorporate plexiglass.

Protection: Personal Protective Equipment

Masks

masks-01
  • Masks are worn to protect others from YOU! It is a sign of respect for all attendees, staff and all participating entities to wear a mask properly throughout the event.
  • Ask all attendees, staff and participating entities to wear a mask prior to entering the event.
  • The event organizer is required to consult with local regulations when allowing their attendees to remove their masks (i.e. if it is an outdoor event, there may be less restrictions on mask wearing)
  • Staff must wear a mask AT ALL TIMES, no exceptions.

Gloves

gloves-01
  • Gloves are single use. That means they must be replaced prior to each service, following disinfection of your station, implements, or other areas of your event.
  • Gloves of nitrile or vinyl should be chosen. Latex gloves can be worn, but everyone in the establishment and all staff must be questioned about latex allergy before these are used.

Face Shields

Portrait of young Indian businessman with mask and face shield for protection from corona virus outbreak at the park outdoors (Portrait of young Indian businessman with mask and face shield for protection from corona virus outbreak at the park outdoor
  • Face shields provide another layer of safety for attendees, staff and all participating entities.
  • Those in attendees (i.e. those working registration, bar service, etc.) facing positions may prefer this option as it allows a more interpersonal interaction.

Ways of Transmission

Respiratory Droplets

  • An infected person exhales the virus with every breath. This can travel 6 feet when someone is simply breathing, but much further if they are singing, yelling, coughing or sneezing.
  • Thus the 6-foot personal distancing recommendation.

Surfaces

  • It is unclear if this is a substantial mode of transmission, but the virus is known to adhere on plastic, wood, cardboard, and metal ranging between 1 to 4 days.

Person to Person

  • Direct contact between an infected person and someone who is not infected is a known route of transmission.
  • Some methods of direct contact include hugging, hand shaking, and kissing.